Frequently asked questions
I haven't hired from Daly's before, what do I need to do to hire a machine?
For new Customers, the following forms of Identification are required to HIRE equipment:
- Personal ID (An ID with Address is preferable, i.e. Driver’s License)*
- Proof of Address**
Once a Deposit Payment for the Hire Equipment is made, you are ready to go.
*Safe passes, public services cards, and employee ID/ clock cards are not an acceptable form of identification.
**Proof of address is a requirement and the address registered on the account needs to match the bill or ID at all times.
How do your hire rates work?
Our hire rates are designed to be simple and cost-effective.
- Days 1–3: You pay the standard daily hire rate for each day.
- Days 4–7: There is no additional charge. Once you've paid for three days, you have the equipment for the remainder of the first week at no extra cost.
- After the first week: Each additional day is charged at one-fifth of the weekly hire rate.
ExampleIf the daily hire rate is€40:
- Day 1: €40
- Day 2: €40
- Day 3: €40
- Days 4–7: No extra charge
Total for the first week: €120After the first week, each additional day costs€24 (one-fifth of the €120 weekly rate).
Do I need to wear safety equipment?
Yes, Many tools require PPE such as safety boots, gloves, eye protection, or hearing protection.
We'll advise what's needed.
What happens if the equipment breaks down?
Contact us immediately. We'll arrange assistance, repairs, or a replacement where appropriate.
Can I hire equipment for just one day?
Yes. We offer daily, weekend, weekly and longer-term hire periods.
Do I need any experience to hire equipment?
No. We'll explain how to use the equipment safely and provide operating instructions where required.
Can I see the equipment before I hire it?
Yes, you're welcome to visit our hire centre and discuss your requirements with our team.
How do I book equipment?
You can book online, by phone, or by visiting our hire centre.
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Can I reserve equipment in advance?
Yes. Equipment can be reserved in advance, subject to availability. We recommend booking as early as possible, particularly during busy periods.
Do I need a deposit?
Yes, a deposit is required for new cash customers. Our team will confirm the deposit amount when arranging your hire.
How quickly can you deliver?
We can generally deliver equipment within one working day, depending on your location, equipment availability and the time your order is placed. Our team will confirm an estimated delivery time when you book.
Do you collect equipment after the hire?
Yes. We can arrange collection of the equipment once your hire period has finished. Collection details can be confirmed when placing your booking.
Can homeowners and DIYers hire tools or is it trade-only?
Anyone can hire from us. Our equipment is available to homeowners, DIY customers, tradespeople and businesses.
Can businesses open a credit account?
Yes. Businesses can apply to open a credit account, subject to a review and approval process by our Accounts Department. While the application is being reviewed, we can set the business up with a cash account so hiring can begin immediately.
